Help Center

Head to ezpzcert.com and click “Get Started Free.” You’ll be asked for your email address, a password, and confirmation that you’re 18 or older. That’s it — you’ll be studying within 60 seconds. No credit card required to start with the Free plan.

EZPZCert launches with NCA-AIIO at soft launch. NVIDIA and AWS cert tracks are on the roadmap. If you need a track that isn’t available yet, let us know at info@ezpzcert.com — we prioritize new tracks based on demand.

No. EZPZCert is NOT affiliated with, endorsed by, or officially associated with NVIDIA Corporation.

NVIDIA and the names of NVIDIA certifications (including NCA-AIIO) are trademarks of NVIDIA Corporation, which was not involved in the production of EZPZCert and does not endorse EZPZCert. We build our content using publicly available exam objectives, but we are an independent study tool — not an official product.

Not right now. EZPZCert is a web app that works in any modern browser on desktop, tablet, or mobile. A dedicated mobile app is on our roadmap, but the web version is fully responsive and works great on phones. Just visit ezpzcert.com and log in — no download required.

We offer two paid options so you can pick the one that matches how you study:

• •Pro Monthly: $9.99 per month, billed monthly.
• •Pro Annual: $59.99 per year, billed annually. That’s effectively about $5 per month — the best value if you use EZPZCert across multiple months.

Both plans unlock the same Pro features — choose whichever billing frequency works best for you.

Sign in to your account, tap the “Upgrade” button in the menu (or click “Get Pro Now” from any feature that requires Pro), choose Monthly or Annual, and complete checkout through Stripe. Your Pro features unlock immediately. We accept all major credit and debit cards.

Go to Account Settings → Subscription → Cancel. Your Pro access will continue until the end of your current billing period (so if you cancel mid-month, you still get the rest of the month). After that, your account automatically reverts to the Free plan. You won’t lose your progress, study history, or account — just the Pro features.

New subscribers: You may request a full refund within 7 days of your initial subscription purchase by contacting info@ezpzcert.com from the email address on your account. This applies to both Monthly and Annual Pro.

After 7 days: Subscriptions are non-refundable except as required by applicable law. If you cancel, you’ll keep Pro access through the end of your current billing period.

If you were charged by mistake or see a duplicate charge, email us within 30 days and we’ll make it right.

Yes. Go to Account Settings → Subscription → Change Plan. If you upgrade from Monthly to Annual, we’ll prorate any unused time from your current monthly billing period. If you switch from Annual to Monthly, the change takes effect at the end of your current annual period.

We ground the AI Tutor in the official exam objectives for each cert track and verify answers against authoritative source documentation. That said, AI models can occasionally make mistakes, especially on niche technical details or edge cases. For high-stakes facts, always cross-check against the vendor’s official documentation before relying on a Tutor answer.

Report it through the feedback button. Look for the small flag icon on any AI Tutor response or practice question — tap it and tell us what’s wrong. Be specific: “The answer says X but the correct answer is Y because [reason]” is more useful than “this is wrong.” We review every report and fix confirmed errors within a few days. You can also email info@ezpzcert.com with a screenshot if you prefer.

The Score Predictor estimates what you’d likely score on the real exam based on your recent performance on practice questions. It’s not a guarantee — think of it as a fitness tracker for your prep. The more you use EZPZCert, the more accurate your prediction becomes. Free users can view their prediction; Pro users get detailed breakdowns showing exactly which topics are dragging their score down.

Final Stretch is the last 30 days of your study plan, focused on your weakest domains, high-yield questions, and timed practice.

• •Free users: 7-day Final Stretch plan for the final week before an exam.
• •Pro users: Full 30-day Final Stretch — turn it on a month before your exam date.

Not yet. EZPZCert currently requires an internet connection because the AI Tutor and adaptive quiz engine run on our servers. Offline flashcard review is on our roadmap — stay tuned.

Just what we need to make the product work: your email address and password for your account, a display name, your study progress and quiz results so we can personalize your experience, and your payment info (handled entirely by Stripe — we never see or store your card number). We don’t collect your location, browsing history outside EZPZCert, or anything else. See our Privacy Policy for the complete list.

Go to Account Settings → Delete Account. Your account and all associated personal data will be permanently deleted within 30 days. If you’re on a paid plan, cancel your subscription first to avoid further charges. You’ll receive a confirmation email once the deletion is complete. This action can’t be undone, so make sure you’ve saved anything you want to keep.

First, refresh the page — most AI Tutor issues are caused by a temporary connection hiccup. If that doesn’t work, try signing out and back in. If you’re still stuck, email info@ezpzcert.com with a screenshot and the approximate time the issue happened, and we’ll investigate. Pro users’ questions are prioritized in our response queue.

We appreciate the help! Click the feedback button on the question (look for the small flag icon) and tell us what’s wrong. Be specific: “The correct answer should be B, not C, because [reason]” is more useful than “this is wrong.” We review every report and fix confirmed errors within a few days.

Streaks reset if you don’t complete at least one study action in a 24-hour window. If your streak broke unexpectedly and you’re sure you studied, email info@ezpzcert.com with the date and we’ll investigate.